Saddle Trial Policies

Setting up your trial

  • To set up your trial, please contact us! You can fill out our online saddle trial request form, call 973-552-9546, or email [email protected].
  • We’ll need your full name, shipping and billing address, email, phone, and credit card information for shipping and security. We accept all 4 major cards: Visa, MasterCard, Discover, and American Express.
  • You will be charged for shipping only; we do not place holds for the full purchase amount*. Shipping costs are non-refundable.
  • See the map below to find your shipping zone and total cost of shipping.
  • We ship all saddles via UPS. When your saddle ships, you will receive an email with the tracking number via UPS Quantum View Notify. In the unlikely event the saddle is damaged during shipping, please contact us immediately!

Saddle Shipping Zones

ME NY PA VA WV AL GA FL KY TN MS SC NC MN WI MI IL IN OH TX NM OK AR LA NE IA KS MO ND SD MT WY UT CO CA NV AZ AK ID OR WA

New, Used, and Demo Saddle Trials

Used saddle trials are for 7 days, while new and demo saddle trials are for 5 days. All saddle trials begin when the saddle is delivered to you. Click the links below for details on each policy.

Download Used Saddle Trial Policies Download New Saddle Trial Policies